The DocLine Telehealth

Welcome to The DocLine Limitations and Disclaimers page. This page aggregates key disclaimers, liability limitations, and risk acknowledgments to ensure informed use of our Services. These are binding and incorporated into our Terms of Service. For your convenience, this page includes cross-links to our Privacy Policy, Terms of Service, and Compliance and Accessibility Disclosures. If you require these disclaimers in an alternative format for accessibility, contact docline@thedocline.com.

General Disclaimers

The Services are provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee uninterrupted, error-free, or secure access. Provider advice is not warranted for accuracy; seek additional opinions if needed. Services are not substitutes for in-person care or emergencies—call 911 if urgent.

Limitation of Liability

To the maximum extent permitted by law, The DocLine, its affiliates, officers, directors, employees, agents, and Providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services, even if advised of such possibility. Total liability is limited to fees paid in the prior 12 months. This does not apply to gross negligence, willful misconduct, or personal injury/death where prohibited.

Medical and Telemedicine Disclaimers

From our Telemedicine Informed Consent: Virtual care has risks like technical failures or incomplete exams; benefits include convenience. Not for chronic or emergency conditions. Download the full Telemedicine Informed Consent Form (PDF).

From HIPAA Acknowledgment: We retain records for at least 7 years, but you acknowledge PHI transmission risks. Download the HIPAA Privacy Acknowledgment & Record Retention Form (PDF).

Marketing Disclaimers

All marketing materials, including advertisements, emails, website content, blog posts, social media, and promotional resources provided by The DocLine, are for informational and educational purposes only. They do not constitute medical advice, diagnosis, treatment, or professional healthcare recommendations. Such materials do not establish or imply a doctor-patient relationship between you and The DocLine or any of its Providers. Always consult a qualified healthcare professional for personalized medical advice.

Furthermore, no Protected Health Information (PHI) is used in our marketing materials without your explicit, written authorization, as required by HIPAA and outlined in our Notice of Privacy Practices and consent forms (e.g., the Telemedicine Informed Consent Packet). We do not sell or share PHI for marketing purposes. For full details on these disclaimers and related consents, please reference our patient consent forms (available for download below) and Terms of Service. If you believe any marketing violates these terms, contact docline@thedocline.com.

Non-Discrimination Assurances

We do not discriminate; see our Compliance and Accessibility Disclosures for details.

Website Cookie Details

We use cookies and similar technologies (e.g., pixels, local storage) to enhance functionality, analyze usage, and personalize content. Categories include:

• Essential Cookies: Required for site operation (e.g., session management, security). Cannot be disabled.
• Performance Cookies: Collect anonymous data on visits (e.g., via Google Analytics) to improve Services.
• Functional Cookies: Remember preferences (e.g., language).
• Targeting Cookies: For personalized ads (with consent where required).

We do not sell cookie data. Manage preferences via browser settings or our cookie banner. For CCPA/GDPR-like rights (applicable to FL/VA users), request via docline@thedocline.com. Third-party cookies (e.g., from payment processors) follow their policies.

Additional Resources

• Financial Consent Form (PDF): Disclaims refunds except for our errors.
• Transmission of Records Authorization Form (PDF): Disclaims risks in PHI sharing.
• Pricing and Offers page: For details on current temporary offers and their specific terms.